Privacy Policy

The following policy refers to The Furniture Trader’s online store, also referred to in this document as “Webstore”.

The Furniture Trader understands that you may be concerned about customer information, use, and disclosure of your personal information that we may collect when you use the Webstore. We have implemented this Privacy Policy to inform you of the type information we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at: 

The Furniture Trader provides the highest standards in Online Security for our Webstore customers

The Furniture Trader treats your personal information with the greatest of care. Sensitive payment information such as credit card details are not stored on the Internet or with our system. Once you type your information, it is sent instantly, encrypted, direct to our order processing system through SecurePay. SecurePay provide the most secure payment platform available in today’s online payment market. SecurePay employ the latest encryption technology in all areas of the site which require you to provide payment information. This is done to protect you from unauthorized use of information you send us. This website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of this site is automatically confirmed behind the scenes prior to the transmission of any sensitive information requested to complete an online order.

Personal information that The Furniture Trader may collect.

As with our Melbourne stores, The Furniture Trader Webstore collects personal information online, including names, postal and e-mail addresses, phone numbers and billing information for the purposes of processing your order, communication, invoicing, dispatch, warranty validity and marketing activities.

How Your Information May Be Shared

We never sell or rent your personal information. The Furniture Trader may release personal information under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
  • Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
  • To appropriate persons, where your communication suggests possible harm to others

Computer Tracking and Cookies

This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Changes to this Privacy Notice, Conditions of Use and Notices

If you visit our Web site, your visit and any dispute over privacy is subject to this Notice and our Legal Notices including our Terms and Conditions Policy. This Privacy Notice may change over time and the use of information which we gather now is subject to these Notices and Terms as modified.